GDPR, RCS and You

What is GDPR?

GDPR, General Data Protection Regulation (EU) 2016/679 is a new regulation in EU law focused on data protection and privacy for all individuals within the European Union. It will apply to all EU member states from 25th of May 2018, including the UK, where it will automatically be incorporated into UK legislation.


What does GDPR mean for RCS Logistics and our Customers?

RCS Logistics holds data from its customers for a variety of reasons, this can be because you are an existing customer with whom we trade or as a point of contact for the arrangement of collections or deliveries. Occasionally we may be required to share your personal data with third parties, such as other RCS officers to enable them to perform contracted duties on your behalf as our customer.


Under the new GDPR regulation, RCS Logistics MUST…

  • Be transparent and concise regarding all personal data held within our systems when requested to do so.
  • Be able to provide access to data demonstrating exactly what is held, why it is used and where it is stored.
  • Obtain your agreement to opt in to any communications which we distribute, either for the purposes of doing business or as part of a marketing campaign.
  • Obtain your agreement to RCS Logistics holding your personally identifiable information (PII), unless the information we hold relating to your company and its employees is for business purposes only under GDPR Regulations (EU) 2016/679: Art. 6.1(b) & Art. 6.1(f)
  • Provide you with clear instruction on how to opt out of RCS Logistics holding your personal data or of receiving information of a marketing nature

Our Obligation to You.

To ensure compliance, RCS Logistics has established a project team tasked with ensuring that our various business units and offices work together to ensure we achieve our aim of being as transparent and concise with data handling as possible.

All of our employees will be aware of the coming changes and will implement the new instructions as soon as they receive them. Therefore, we will be ready to answer any questions regarding the GDPR.

In the coming weeks we will invite our clients to opt into our various communications and seek their permission to hold data and we would very much appreciate your participation and continued support.

As Part of The Rhenus Group…

As part of the Rhenus Group we operate under their Data Protection and Privacy Policy. A link to their policy is here.

Should you have any questions with regards to GDPR and the processes included, please contact

What happens if I change my mind?

We appreciate that at some point in the future you may wish to change your mind and withdraw consent.  If at any point you wish to do so, or have any questions regarding GDPR please contact us at   and we will process your request accordingly.

Can I request access to see what data you hold?

Yes, if at any point you wish to request access to see what data we hold and where it is stored, please complete our Subject Access Request Form obtained from RCS Logistics, alternatively please contact us at

Thank you



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