Listed on this page are the answers to some of the more commonly asked questions about our services. Click on a question to reveal the answer, or contact us for more information.

What warehousing and storage solutions do you offer?

All of our warehousing and storage solutions are completely flexible to your requirement and can include value-added services. For more information on our warehousing and storage solutions, please click here.

What transport and distribution solutions do you offer?

As well as being members of two award-winning distribution networks, we also operate our own mixed fleet meaning we can accommodate your consignment not matter the size. For more information on our transport and distribution solutions, please click here.

What is a bonded warehouse?

A bonded warehouse is a secured facility that enables customers to defer payment of import duty and VAT until the goods are issued from stock, resulting in a significant cash flow advantage for the importer.

What goods are eligible for a bonded warehousing account?

To be eligible for customs warehousing, your goods should have been imported from outside the European Union (EU) and be liable to customs duties and/or import VAT, or be moving in duty suspension from another member state.

What type of bonded warehouse does RCS Logistics operate?

Fully approved and regularly audited by HM Revenue & Customs, RCS Logistics are able to provide a dry-bonded facility.

Do you have bulk stack storage space or temperature-controlled storage?

All of our warehouses are fully racked so any goods that we store must be palletised. Your goods can either arrive on pallets, or if coming in by container, we’ll unload and palletise it for you. We’re able to offer over 500,000ft2 of ambient storage facilities so you can rest assured that you’re goods will stay protected from the weather.

Is your warehouse secure?

Our state-of-the-art warehouse storage facilities combine both 24/7 security and full CCTV coverage, as well as extensive fire and safety alarm systems, to ensure the safeguarding of our customers’ invaluable stock.

What are your operating hours?

We open 24 hours a day, 7 days a week, so we’ll always be here when you need us.

What are your office hours?

Our offices are usually open between 8:30am and 5:30pm, but some departments additionally operate outside of these times.

Who do I contact about backloads?

If you’d like to share information about backloads, you can sign up to our ‘Backload and Transport Alerts’ mailing list here or contact our Transport team at transport@rcslogistics.co.uk

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