Haulage Exchange Case Study

Ray C Smith started out 35 years ago as a coal merchant operating in Stamford. His son Simon expanded the business into haulage and 12 years ago moved to Corby. The business has never looked back and with a new livery and branding RCS Logistics is a progressive and forward looking business.

Operating a fleet of 50 vehicles of various sizes, the company now has a turnover of £8m and occupies a modern 15-18 acre site with 385,000 sq ft of full racked warehousing space with block stacked on demand.

RCS Logistics is still a general haulier with major contracts moving plastic DVD cases and greetings cards for a major greeting card publisher throughout the UK into greeting card retailers. The warehousing is run on a shared user basis with ASDA and Dubois being the main customers. RCS started out with one van delivering supplies for the NHS to local patients at home. This has developed into a major pick and pack operation utilising 18 vans. RCS has been an owner-member of PalletFORCE for nearly four years and has developed a lot of single pallet customers whilst also developing partnerships with other hauliers, including Bedfords Transport on a 24/7 same day service for the Robert Horne Paper Group.

RCS Logistics chose to use the Haulage Exchange as rates got tighter and tighter, they found they needed to work harder and harder for backloads especially from Devon , Cornwall and Scotland. ” We have now seen the opportunity to be loaded for all mileage,” commented Richard Robinson, Operations director, This philosophy has been extended to our rigid fleet.

Richard says the use of haulage exchange has been so successful that RCS now looks to put loads out particularly with ASDA who can give them anything up to 15 loads a day. “We have added to our planning team to take Haulage Exchange movements into account, taken on more work without extending our own core fleet,” adds Richard. “It is a great tool and easy to use. Haulage Exchange really helps busy traffic offices with members vetted in advance.”

Using Haulage Exchange we have definitely been able to use fleets to their full potential and it fits in well with our pallet network operation. “The site certainly has paid for itself as we would not have been able to deal with the level of work without it”. RCS Logistics used to be a classic general haulier obsessed with filling its own vehicles, however using Haulage Exchange, Richard says the company is re-educating its staff to think differently and look at the work to suit our customers’ commercial needs.

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